Contact DVLA

Review the following before contacting the DVLA

Driving Licences and Applications: How to Contact DVLA

If you need to make changes to your driving licence or have queries regarding your application, the Driver and Vehicle Licensing Agency (DVLA) provides various contact options for your convenience. Before getting in touch with the DVLA, it's advisable to review the following information:

Change Your Address on Your Driving Licence:

If you've recently moved, you can update your address on your driving licence. Visit the DVLA's website to find out the procedure for changing your address.

You can alternatively use our service for a quicker delivery.

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Viewing or Sharing Your Driving Licence Information:

Learn how to access and share your driving licence information by referring to the guidelines provided on the DVLA's website.

Replacing a Lost, Stolen, Damaged, or Destroyed Driving Licence:

In case your driving licence has been lost, stolen, damaged, or destroyed, the DVLA can guide you through the process of obtaining a replacement. Check the DVLA's website for detailed instructions.

Tracking Your Driving Licence Application:

The time it takes to receive your driving licence depends on the method you used to submit your application. The processing times are as follows:

Online applications: Approximately 2 weeks.
Applications submitted by post: Approximately 3 weeks.

It's important to wait for the processing time to elapse before contacting the DVLA regarding the status of your application. Note that additional time may be required if the DVLA needs to verify your identity or review your medical details.

Contacting DVLA:

If you need to get in touch with the DVLA, there are several contact methods available:

Phone:
You can reach DVLA Driving Licence Enquiries by calling 0300 790 6801.
The phone lines are open Monday to Friday from 8 am to 7 pm and on Saturdays from 8 am to 2 pm.
Please be aware that standard call charges apply.
Webchat:
Use the DVLA's webchat service to communicate with them directly regarding driving licences and applications. Visit their website to access the webchat feature.
Email:
You can also contact the DVLA via email. Use the email service provided on their website to send your queries or concerns related to driving licences and applications.
Post:
For written correspondence, address your letter to the following:

Drivers Customer Services
Correspondence Team
DVLA
Swansea
SA6 7JL
United Kingdom

Northern Ireland:

If you possess a Northern Ireland driving licence, please note that you should contact the Driver and Vehicle Agency specific to Northern Ireland for any enquiries.

By using the appropriate contact method, you can efficiently communicate with the DVLA and address your driving licence-related concerns